Practical process automation · Small business
Automate business processes without replacing your current systems
Fewer manual handovers, fewer lost enquiries and clearer follow-up. Daniel maps your current workflow first, then builds one controlled automation that fits the way you work.
From enquiry to follow-up
- 01An enquiry comes in.Through your website or email.
- 02The right person gets the task.With the information they need.
- 03Follow-up stays visible.In the system you already use.
Process first, tool second
Where does the process break down?
Automation starts with a repeated task that costs time or creates mistakes, not with a tool.
Enquiries get lost
Forms, email and WhatsApp arrive in different places, so a potential customer can wait too long.
Repeated copy-paste
Details are moved manually between a form, spreadsheet, CRM or quote.
Follow-up is forgotten
A callback, reminder or quote lives in someone’s head instead of a reliable process.
Information is scattered
Your team uses WhatsApp, email, Sheets and a CRM without one clear next step.
Process automation in plain language
What can be automated?
We choose only automations that remove a real task and remain easy for you or your team to check.
Forms and lead capture
Collect, enrich and route new enquiries to the right person or inbox.
Email and WhatsApp follow-up
Prepare confirmations, reminders and internal notifications.
CRM routing and tasks
Add tags, statuses and reminders so ownership is clear.
Quotes, planning and reporting
Pass information to the next step when it fits your current workflow.
A clear approach
How we work together
- Intake about your current process
- Map steps, exceptions and ownership
- Build one focused pilot
- Test with human approval
- Launch and document
Connect to what you already use
You do not need to replace your tools
Automation can connect the software you already use: HubSpot for follow-up, Notion for internal information, Google Sheets for a simple overview, and n8n or Make to pass data between systems. We choose a connection because of the problem it solves.
Price and scope
From €500 — after scoping
The price depends on steps, systems, exceptions and testing. After intake you receive a clear scope and price direction. More connections or a larger workflow make the project bigger.
No promise of a fixed ROI or number of hours saved. You get an explainable automation, clear boundaries and a plan for ownership.
No black box
Frequently asked questions
Where should we start?
Usually with one repeated step where enquiries are collected, routed or followed up. A small pilot shows whether more automation makes sense.
Do we need to replace our CRM?
No. We first check what your current CRM can do and whether a connection is enough.
Do you use n8n or Make?
Either is possible. The choice depends on your systems, privacy needs and process complexity.
How do you handle data access?
We agree which data is needed, who gets access and where it is stored.
How long does it take?
A focused pilot can often be built quickly. The schedule follows the intake because testing and exceptions matter.
Next step
Which process should become easier first?
Describe where time is currently lost. Daniel will reply personally with a sensible first step.
Prefer email? info@oros.agency